Hivos International

Communications Assistant, Voice Programme

Hivos East Africa is seeking qualified candidates for the position of:
Vacancy Name: 
Communications Assistant
Number of hours: 
East Africa
Nairobi, Kenya

About Hivos

Hivos is an international organisation that seeks new solutions to persistent global issues. With smart projects in the right places, we oppose discrimination, inequality, abuse of power and the unsustainable use of our planet’s resources. Counterbalance alone, however, is not enough. Our primary focus is achieving structural change. This is why we cooperate with innovative businesses, citizens and their organisations. We share a dream with them of sustainable economies and inclusive societies.

What is Voice?

An initiative from the Netherlands Ministry of Foreign Affairs, Voice is a Euro 50 million grant facility (2016-2021) that targets the most marginalised and discriminated groups in ten countries in Africa and Asia. It aims to strengthen the lobby and advocacy capacity of Civil Society Organisations and representatives of the target groups based on the principle of Nothing about us without us. Since the most marginalised and discriminated groups are often hard to reach via regular programming, Voice promotes the use of innovative ideas and strategies, in order to empower these groups and to have their voices heard and respected.

Two years into programme implementation, beautiful voices are starting to emerge. In order to amplify these voices, it is clear that we need to strengthen the communications function within Voice. To this end we are establishing a small decentralised Voice Communications Hub of two FTEs that will help to increase Voice’s visibility while being closer to the ten Voice country teams in Africa and Asia. 

For more information on Voice please visit  

Job Context

Reporting to the Amplifier / Communications Coordinator within the Coordination Team, the Communications Assistant is key in the internal and external promotion of Voice through maintaining the website, social media and support in the production of promotion materials. You are responsible for posting and updating content in a timely manner on the bilingual website and social media, especially relating to Calls for Proposals, grantees, news, stories and the Linking & Learning components within Voice.  You are also co-responsible for the development and publication of the monthly Newsletter VoiceMail and support the Amplifier/ Communications Coordinator in providing regular statistics on the website and social media presence. 

In all your tasks you will closely liaise with the Voice country teams and Coordination Team to support their communication needs. 

Result areas

  • Creativity and innovation in website and products;
  • Timeliness and efficiency.


Your Responsibilities

  • Lead on prompt and effective editing and posting of content on the Voice bilingual website, including Calls for Proposals, grantees, stories, news, and the Linking and Learning components; 
  • Lead on developing and editing of the monthly VoiceMail preferably in English and French; 
  • Ensure regular and solid presence of Voice on social media, such as Twitter, Facebook and potentially Instagram;
  • Support (and where possible lead on) the writing and publications of blogs, stories and other articles that will help amplify voices;
  • Liaise with consultants, such as web developers, product designers, translators etc. to ensure they deliver on time and in compliance with their contract;
  • Support the Amplifier/Communications Coordinator in producing regular statistics on Voice’s online presence, feeding into reports to the donor and the quarterly Management Information System;
  • Help ensure Voice branding and logo guidelines are adhered to by all stakeholders;
  • Help ensure that the Voice Country Mailboxes are running smoothly;
  • Support to national Voice country teams on Communication needs.


Your competencies

  • Result orientation       

The formulation of results to be attained from the objectives of Voice in terms of quality and quantity. The basis for managing through decisive actions and evaluations.

  • Entrepreneurial           

Signals opportunities, acts on them and in doing so dares to take responsible risks

  • Co-operation               

To contribute actively to a joint result, also when there is no direct self-interest of a  functional or personal nature. To build bridges and find common ground from cultural differences.

  • Customer orientation

To analyse the wishes and needs of the internal customer and act accordingly.

  • Planning and Organisation           

From a set target, to determine priorities and indicate a ranking of activities and needed resources


Your Profile

  • You are a pro-active, dynamic and innovative communicator with a higher professional education in Communication and with at least 2 years of working experience in this field (although we value the latter more than a degree!).
  • You have affinity with the objectives of Voice.
  • You have knowledge of and experience with WordPress (website development), Newsletters (Mailchimp), social media (Twitter, Facebook, Instagram), editing, copy writing, developing publications and videos.
  • You are a well-organised independent, decisive and energetic person who does not have a 9 to 5 mentality. You have excellent communication skills both oral and in writing in English (French is a strong asset but not a requirement). Finally, we expect you to have great social interaction skills.


What we offer

Employment is subject to Hivos East Africa Grade for the position and is dependent on skills and experience. Travel costs are compensated in accordance with Hivos travel regulations.